Terms of Use and Privacy Policy

1. Platform operator and contact

Platformom reBOAT upravlja WEBLAB IT, Dejan Grepo, Krbavska 20, Split, Croatia („reBOAT”, „mi”). Kontakt za pravna pitanja, privatnost i prigovore: vl info@reboat.app. Iznajmljivač je dužan na svojoj javnoj ponudi imati točne podatke o svom poslovnom subjektu i usluzi.

2. Role of reBOAT

reBOAT provides a digital system for publishing offers, calendars, bookings, records, communication, payments, and related administrative functions. reBOAT is not the owner or operator of vessels and does not perform the tour or rental offered by the rental operator. The rental operator is independently responsible for the legality of its business, permits, vessel and passenger safety, insurance, crew, tax and fiscal obligations, prices, offer content, availability, cancellations, and performance of the service.

3. Rental operator account and permitted use

Korisnik mora dati istinite i potpune podatke, Zabranjeni su prijevara, lažne ponude, nezakonit sadržaj, pokušaji zaobilaženja sigurnosti ili naknada, ometanje sustava, automatizirano opterećivanje, neovlašten pristup podacima drugih korisnika i uporaba platforme protivno propisima. reBOAT može privremeno ograničiti ili blokirati račun radi sigurnosti, zakonske obveze, neplaćanja ili ozbiljnog kršenja ovih uvjeta, uz poštovanje prisilnih propisa. čuvati pristupne podatke i bez odgode prijaviti sumnju na neovlašten pristup

4. Subscription

The rental operator may choose monthly or annual subscription at the price shown immediately before payment. The annual price may include the displayed discount. The subscription renews for the selected billing period until cancelled if automatic renewal is enabled during payment. All prices, taxes and any fees must be shown before final confirmation. Cancellation prevents future renewal but does not cancel an already paid period unless mandatory law provides otherwise.

5. Availability and changes to the digital service

The aim is to keep the platform available and secure, but uninterrupted operation is not guaranteed. Maintenance, security interventions, third-party provider failures or circumstances beyond reasonable control may occur. Features may change for security, legal compliance or service improvement. Where mandatory consumer rights for digital services apply, changes and remedies are governed by those mandatory rules.

6. Guest booking

Before payment, the guest must receive the key information about the service, rental operator, date/time slot, price, amount payable for the booking, and relevant terms. By clicking the final confirmation, the guest confirms that they reviewed the information and accepted these terms. The booking confirmation does not release the rental operator from their legal and contractual obligations toward the guest.

7. Cancellation, refunds and withdrawal rights

Prava gosta ovise o vrsti ugovorene usluge i prisilnim propisima. Za usluge povezane sa slobodnim vremenom koje se pružaju određenog datuma ili razdoblja zakon može predvidjeti iznimku od uobičajenog 14-dnevnog prava na jednostrani raskid. To ne ukida prava koja gost ima zbog neizvršenja, Posebni uvjeti otkazivanja iznajmljivača vrijede samo ako su gostu jasno prikazani prije rezervacije i nisu protivni prisilnim propisima. neusklađenosti, otkazivanja od strane iznajmljivača ili drugih razloga predviđenih zakonom

8. Payments

Payment may be technically processed through an external licensed payment service provider. reBOAT does not store full payment card details. Amounts, currency and payment allocation are shown during the booking process. Refunds and any disputes concerning the tourism service provided are handled according to the role of the contracting parties, the payment provider’s rules and applicable law.

9. Limitation of liability

To the fullest extent permitted by mandatory law, reBOAT is not liable for acts or omissions of the rental operator, the safety or condition of the vessel, weather conditions, changes to or cancellation of the service by the rental operator, inaccurate information entered by the user, or interruptions caused by third-party systems or force majeure. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, or consumers' statutory rights.

10. Intellectual property

The reBOAT software, design, structure, marks and original content are protected by applicable intellectual-property rights. Users retain rights to their own content and grant reBOAT a limited right to process, store and display that content only as necessary to provide the contracted service and comply with legal obligations.

11. Personal data protection (GDPR)

For data required for the account, subscription billing, platform security, and reBOAT's own legal obligations, reBOAT acts as the data controller. For guest data processed by a rental operator to provide its service, the rental operator generally determines the purposes of processing, while reBOAT processes data to the extent necessary for the platform and booking functions. Depending on the specific processing activity, roles are determined by the actual purposes and means of processing, not merely by the labels used in this document.

Data and purposes

Identification and contact data, business details, booking data, technical and security logs, subscription/payment data and communications may be processed. Purposes include contract and booking performance, support, abuse prevention, security, billing, transaction evidence and compliance with legal obligations. Depending on the processing, legal bases may include performance of a contract, legal obligation, legitimate interest or consent where required.

Recipients, transfers and retention periods

Data may be disclosed to contracted processors and providers of necessary infrastructure, hosting, email and payment services, and to competent authorities where legally required. If processing involves a transfer outside the EEA, an appropriate GDPR transfer mechanism must be in place. Data is retained only as long as needed for the stated purposes and legal retention periods, after which it is deleted or anonymized unless longer retention is required for a legal claim or legal obligation.

Data subject rights

Where the legal requirements are met, the data subject may request access, rectification, erasure, restriction of processing, and data portability, object to processing, and withdraw consent without affecting the lawfulness of prior processing. The request should be sent to the contact specified in Article 1. The data subject has the right to lodge a complaint with the competent data protection supervisory authority.

12. Security and data breaches

Reasonable technical and organizational measures appropriate to the risk are applied. The user is responsible for the security of their devices, passwords, and the people to whom they grant access. Personal-data incidents are assessed and, where legally required, reported to the competent authority and/or affected data subjects within the prescribed time limits.

13. Complaints and disputes

A user or guest may submit a written complaint to the contact in Section 1. reBOAT will respond within the time limits required by applicable law. The parties will first attempt to resolve disputes amicably. Governing law and jurisdiction are determined by the mandatory rules applicable to the specific relationship; consumers are not deprived of protections or jurisdiction granted by mandatory law.

14. Changes to the terms

These terms may be changed due to changes in law, security or functionality. Material changes affecting an existing contractual relationship will be communicated appropriately and within the period required by applicable law. The new version applies from the published date, without prejudice to rights that cannot be contractually excluded.

15. reBOAT commission for online bookings

Za rezervacije koje se naplaćuju kartično putem platforme može se obračunavati reBOAT provizija u postotku prikazanom iznajmljivaču u njegovoj Pretplati. Superadministrator platforme ovlašten je upravljati visinom te provizije globalno za sve iznajmljivače ili pojedinačno za određenog iznajmljivača, Kod redovne promjene nova stopa stupa na snagu 24 sata nakon promjene, a sustav odmah šalje obavijest na registrirani email iznajmljivača s novom stopom i vremenom početka primjene. Superadministrator može, kada je to potrebno radi administrativne korekcije, komercijalnog dogovora, sigurnosti, sprječavanja zlouporabe ili drugog opravdanog poslovnog razloga, primijeniti promjenu odmah, globalno ili pojedinačno. Takva neposredna administrativna promjena tehnički može biti provedena bez prethodne email obavijesti. Promjena se primjenjuje na nove online rezervacije nakon trenutka njezina stupanja na snagu i ne mijenja već obračunate rezervacije. Ova odredba primjenjuje se u najvećoj mjeri dopuštenoj prisilnim propisima i ne isključuje prava koja se po zakonu ne mogu ugovorno isključiti. bez potrebe za zasebnim pojedinačnim odobrenjem svake promjene

16. Final provisions

If any provision is invalid or unenforceable, the remaining provisions remain in force to the extent permitted. These terms may not be interpreted as a waiver of rights that cannot be excluded by law. Records of electronic acceptance may be retained to prove that the agreement was concluded and to meet legal obligations.